Blog

You are at the grocery store, pushing along your shopping cart to gather ingredients for the perfect meal at home. As you browse the produce aisle, you see many attractive options but can’t decide which are best to please your

Lately, every time I visit a website on the internet, I’m greeted by this conversational agent called a chatbot.  Sometimes it takes on the disguise of a human like Flo or Jack.  Other times the chatbot looks like a robot

Introduction Customer engagement is leading the sales and marketing agenda of organizations which today surpasses the mere quotient of merely selling. The key standard behind conversational showcasing is meeting clients at whatever point they need and by means of whichever channel is

Though chatbots have technically existed from the 1960s, they came into limelight in recent years. Today, they are widely used by businesses across different verticals to ease their workload. While some chatbots are designed to answer basic questions, others are

  With the lifestyle and wellness industry booming and making way into the day-to-day lives of consumers, it is essential for spas and salons to adopt digital marketing as a part of its branding referendum. So without any further ado, let

Food culture and restaurant today has the touch of technology that is though not adding to the taste but is making the cuisine experience a whole lot scrumptious and sweeter. Restaurant reservation and food delivery have undergone an online revolution. Consumers

It’s no secret that some people prefer virtual communication with businesses over using the telephone or having face-to-face conversations to answer their questions. This has been observed by several sectors that consider virtual communication to be an important element for customer

While yesterday’s consumer was a patient listener, today’s consumer looks forward to quick and visual assistance. Conversational AI is a yardstick that is now taken into consideration to assess a company’s user engagement programs and the ability to stay up-to-date. Communication

Conversational AI is increasingly becoming a way of commercial life. Websites are more like "windows" to an organization, and without chatbots, brands often close themselves up to the customers. Chatbots are essential in today’s world - be it for marketing,