Focus on your guests and let Bluefish handle the rest.
AI-powered virtual assistant for the most customer-centric industry. Create exceptional guest experiences every time.
How Does It Work?
Booking Management
Customer
"I would like to book a table tonight."
Order Management
Customer
"I want to order a well-done steak with extra peppercorn sauce. "
Product Recommendation
Bot
"Diners usually order medium fries with steak. Would you like to add that to your meal?"
Customer Engagement
Bot
"Would you like something from the chef’s special? Should I bring up that menu?"
Feedback
Customer
"The food was excellent, but the dessert could be better."
How Does It Work?
Booking Management
Customer
I would like to book a table tonight.
Order Management
Customer
I want to order a well-done steak with extra peppercorn sauce.
Product Recommendation
Bot
Diners usually order medium fries with steak. Would you like to add that to your meal?
Customer Engagement
Bot
Would you like something from the chef’s special? Should I bring up that menu?
Feedback
Customer
The food was excellent, but the dessert could be better.
Bluefish helps hotels, restaurants, and other hospitality businesses improve their customer service across multiple communication channels, ensuring happier customers & improved business KPIs.
Food and Restaurant Bot
hospitality
Benefits
24/7 Customer Support
Having a great product or service is no longer enough. Provide excellent customer support round the clock with an AI-powered Bluefish chatbot and automate your customer support operations, reduce costs and improve your response times.
Social Integration
Chatbots are not just for websites anymore. Bluefish can integrate with your social channels and messaging platforms like Facebook Messenger, WhatsApp, and much more. Engage your customers wherever they are.
Unlimited Bandwidth
Your customers never have to wait in long queues again. Bluefish can simultaneously handle a multitude of customer requests, in their preferred languages, and provide exceptional service every single time.
Intelligent Insights
Gain invaluable insights into customer purchase patterns, to create highly accurate customer profiles, making it easier for you to provide personalized offers and open new windows for cross-selling.
Improved Productivity
Bluefish can streamline your customer engagement processes so that your employees will spend less time doing administrative tasks and more time focusing on providing great customer service to all your customers.
Blog
7 Reasons why your Shopify store needs a chatbot!
The internet is an enabler. It not only provides you with the ability to reach more customers & countless opportunities...
Chatbots for Restaurants: Redefining the Customer Experience in 2022
Offering a full-service restaurant-style experience at home for your customers might still be quite a far-fetched idea, but we now...
Chatbots Can Replace Your Web Forms, And It’s Not Such A Bad Thing
The way in which consumers interact with brands is changing. As a brand, you can no longer provide one-way conversational...
