TitleMax, one of the largest title lending companies in the USA, was besieged with ever-increasing HR process-related questions every passing day. Impiger’s Bluefish AI-powered Chatbots eased the workflow and allowed them to efficiently sort through the HR team’s queries at TMX, resulting in tangible results.

“We really liked the process of customization and planning from Impiger. Since this was the first bot of our company, it was a whole new process and Impiger really made it easy to work on with real-time testing. There was a quick turnaround at every stage after the questions were framed out for the bot framework. We are impressed.”
– Erin Vernon, Senior Talent Operations Manager, TitleMax

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TitleMax is one of the largest title lending companies in the USA. They offer rates that are very competitive while providing a superior level of customer service. Since the first store’s opening in 1998 in Georgia, TitleMax has expanded to more than 1,000 locations spanning 15 states.

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Digital Transformation Consulting & Services | Impiger